The patient who messages at eleven at night wants an appointment, not a diagnosis. Jemba routes them to the right area, detects whether it's urgent, answers requirements and insurance, and holds the spot — without your front desk answering one more message.
It doesn't replace your front desk or the doctor. It takes the back-and-forth of messages off them so they serve whoever's already in the waiting room.
It asks the reason and routes to general medicine or the specialty they need, with the doctor who actually treats it.
If the patient reports something urgent, it prioritizes it with the day's open slot and marks it as urgent. It neither minimizes nor alarms.
What to bring, the consultation price and whether you take their insurer — with your clinic's real information.
It alerts them before the day so the chair doesn't sit empty and the patient doesn't forget.
It doesn't interpret symptoms or results over chat. It books the assessment and leaves the clinical part to the doctor.
With your calendar connected it offers only the available spots and holds it with the patient's email.
Every request lands neatly on the dashboard, not as a conversation the front desk has to read end to end between patients.
Tell us how you book today and we'll tell you honestly if this is a fit. No cost, no commitment.